Terms of Use

Mind Soul Alignment

TERMS OF SERVICE AND USER AGREEMENT

Updated Date: April 04, 2026

This Terms of Service and User Agreement (hereinafter referred to as the “Agreement”) constitutes a legally binding contract between:

Service Provider: Mind Soul Alignment (hereinafter referred to as “we,” “us,” “our,” or “the Company”)

Registered Address: Flat No. 104, Shubhaarmbh Apartment, Behind Parasiya Hills, Belavli, Badlapur West – 421503, Maharashtra, India

Brand Name: Mind Soul Alignment

Contact: sandeep@mindsoulalignment.com

Website: https://mindsoulalignment.com/

This Website governs your access to and use of the Website located at https://mindsoulalignment.com/ (hereinafter referred to as the “Website”). By accessing or using the Website, you confirm that you are at least 18 years of age, legally competent to enter into binding agreements under applicable law, and that you accept and agree to comply with all the terms and conditions set forth herein.

Access to or use of the Website, including the submission of enquiries, emails, contact requests, or any other communications, shall not, by itself, create any coach-client, advisory, fiduciary, therapeutic, or professional relationship between the User and the Company.

A formal service relationship shall arise only upon the Company’s explicit acceptance of a specific service engagement, whether through a written agreement, confirmed communication, acceptance of payment for a defined engagement, or actual commencement of agreed Services.

1. Definitions:

For the purposes of this Agreement, the following terms shall carry the meanings ascribed to them below:

• a. “Website” refers to the online platform accessible at https://mindsoulalignment.com/, including all its pages, sub-pages, content, features, and services available thereon.
• b. “Services” refers to the wellness, coaching, and alignment-related services provided by the Company, including but not limited to services designed for children with Autism and ADHD, parental guidance, health and wellness consultations, and financial mindset sessions, whether accessed through this Website or through direct engagement with the Company.
• c. “User Content” refers to any information, data, or material submitted by a User in the course of interacting with the Website.
• d. “Intellectual Property” refers to all content, trademarks, logos, text, graphics, images, methodologies, and proprietary materials featured on the Website.
• e. “Agreement” refers to this Terms of Service and User Agreement, as amended from time to time.
• f. “Governing Law” refers to the laws of India, including but not limited to the Indian Contract Act, 1872, the Information Technology Act, 2000, and all applicable rules and regulations thereunder.

2. Nature and Purpose of the Website

The Website is operated as an informational platform for business purposes. The primary purpose of the Website is to provide information about the Services offered by Mind Soul Alignment and to serve as a point of contact for prospective and existing clients. The Website does not function as an e-commerce platform, and no financial transactions are processed directly through the Website.

The Company offers wellness coaching and therapeutic guidance services, including work with children with Autism and Attention Deficit Hyperactivity Disorder (ADHD), support for parents of such children, assistance to individuals dealing with health-related concerns, and guidance on overcoming financial blocks and limiting beliefs. It is expressly understood that the Company does not provide any form of licensed medical, psychological, legal, or financial advice, and all engagements are conducted as professional coaching and wellness services.

3. Representations and Warranties

By accessing this Website, you represent and warrant that:

1. You are at least 18 years of age. This Website is not directed at, and does not knowingly collect any information from, individuals below the age of 18. If you are a minor, you must immediately discontinue your use of this Website.
2. You have the legal capacity and authority to enter into this Agreement and to be bound by its terms.
3. Your use of the Website does not violate any applicable law, regulation, or third-party obligation.
4. All information you provide to the Company, whether through inquiry forms, correspondence, or otherwise, is accurate, complete, and current.
5. You will not use the Website for any unlawful, prohibited, or unauthorised purpose.
6. You shall acknowledge that any personal or sensitive information shared is provided voluntarily and with appropriate authority, including parental or legal guardian consent where applicable.

4. Permitted Use of the Website

Subject to the terms of this Agreement, the Company grants you a limited, non-exclusive, non-transferable, and revocable licence to access and use the Website strictly for personal, non-commercial informational purposes. This licence does not include the right to:

• a. Reproduce, distribute, transmit, display, or create derivative works of any content featured on the Website without prior written consent from the Company.
• b. Use any data mining, scraping, crawling, or automated extraction tools on the Website or its content.
• c. Commercially exploit the Website or its content in any manner.
• d. Use the Website in any manner that could damage, overburden, impair, or compromise its performance or security.

The Company endeavours to maintain the availability and accessibility of the Website; however, the Website is provided on an “as available” basis. The Company does not guarantee uninterrupted availability, continuous operation, or error-free access to the Website at all times.

The Website may be temporarily suspended, restricted, interrupted, modified, or discontinued, in whole or in part, for maintenance, upgrades, technical issues, security concerns, force majeure events, or other operational reasons without prior notice.

5. Prohibited Conduct

Users are strictly prohibited from engaging in any of the following conduct while accessing or using the Website:

1. Accessing or attempting to access any restricted areas of the Website without authorisation.
2. Introducing, uploading, or transmitting any viruses, malware, spyware, ransomware, Trojan horses, or any other harmful code or software that may interfere with the functioning of the Website or the systems of other users.
3. Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.
4. Using the Website to solicit, advertise, or promote any goods, services, or commercial ventures without the prior written consent of the Company.
5. Engaging in any conduct that is defamatory, discriminatory, harassing, threatening, abusive, or otherwise objectionable.
6. Attempting to collect or harvest any personal data or information about other users without their consent.
7. Circumventing or attempting to circumvent any security or access-control mechanisms of the Website.
8. Copying, reverse engineering, decompiling, or disassembling any portion of the Website or its underlying technology.
9. Using the Website to engage in any activity that infringes upon the intellectual property rights of the Company or any third party.
10. Engaging in or facilitating any fraudulent, deceptive, or misleading activity through the Website.
11. The Company reserves the right, at its sole discretion and without prior notice, to suspend, restrict, terminate, or otherwise limit a User’s access to the Website or any associated Services where the Company reasonably believes that: (a) the User has violated this Agreement; (b) the User has engaged in unlawful, abusive, fraudulent, misleading, or harmful conduct; (c) such action is necessary to protect the Website, the Company’s rights, other users, or applicable legal compliance obligations. Such action shall be without prejudice to any other rights or remedies available to the Company under applicable law.

6. Services, Transactions, and Payments

6.1 Nature of Services — The Company offers wellness and coaching services on a subscription basis as well as through one-time service purchases. These services are not transacted through the Website but are arranged through direct communication between the Company and the client. The Website serves solely as an informational medium.

6.2 Service Commencement and Renewal — Services are offered under the following transactional structure: (i) Initial engagement: one-time purchase of selected services; (ii) First renewal: available 30 days after the first purchase; (iii) Second renewal: available 90 days after the first purchase; (iv) Subsequent renewals: available at any time after the second renewal, at the Client’s discretion. Renewal periods and applicable terms will be communicated directly to the Client prior to each renewal.

6.3 International Services — The Company accepts engagements from international clients. However, all such arrangements are made through direct communication and not through the Website. Applicable service terms, currency, and jurisdictional considerations will be addressed on a case-by-case basis.

6.4 Payment Gateway — The Website does not host or integrate any payment gateway. All financial transactions pertaining to the Company’s services are conducted through mutually agreed-upon means, communicated directly between the Company and the Client. Taxes, including Goods and Services Tax (GST) as applicable under Indian law, shall be borne by the Client in addition to the service fee.

6.5 Session Records and Materials — For operational, continuity, quality management, legal compliance, and service administration purposes, the Company may maintain reasonable internal notes, summaries, service records, communication logs, or related documentation concerning service engagements. Such records shall be maintained in accordance with the Company’s Privacy and Cookie Policy and applicable legal obligations. No audio or video recording of live sessions shall be presumed unless expressly agreed in writing.

6.6 Payment Disputes and Chargebacks — Any concern, dispute, or query relating to payments shall first be raised directly with the Company in good faith for resolution. The User agrees not to initiate unwarranted payment reversals, chargebacks, or disputes through banking institutions or payment intermediaries without first attempting direct resolution with the Company. Nothing herein shall restrict any non-waivable statutory rights available under applicable law.

6.7 Emergency — The Company’s Services are not emergency, crisis intervention, psychiatric, medical, or other urgent professional care services. Users and Clients experiencing a medical emergency, mental health crisis, psychological distress requiring immediate intervention, or any urgent health-related situation must immediately contact the appropriate emergency services, licensed medical practitioners, or qualified mental health professionals. The Company shall not be responsible or liable for any reliance placed on the Services as a substitute for emergency or urgent professional care.

7. Cancellation and Refund Policy

7.1 Cancellation — Should a Client wish to cancel their engagement, written notice must be provided to the Company at sandeep@mindsoulalignment.com no later than seven (7) calendar days prior to the intended cancellation date. Cancellations requested beyond this notice period may not be accommodated.

7.2 Refund Policy — Given the personalised, experiential, and professional nature of the Services, fees paid for Services are generally non-refundable, except in the limited circumstances expressly set out herein. Refunds may be considered only where either the Company or the Client, acting in good faith and upon reasonable assessment of the circumstances, determines within seven (7) calendar days from the date of the first service session that there exists a fundamental mismatch between the Client’s needs and the nature of the Services offered. Any refund approved by the Company shall be determined reasonably, considering the extent of Services already rendered, time committed, resources allocated, and administrative costs incurred. No refund shall be granted solely on account of dissatisfaction with outcomes, expectations, subjective experience, or lack of perceived progress, as the Company does not guarantee specific results or measurable outcomes.

7.3 Refund Exclusions — Refunds will ordinarily not be available under the following circumstances: (i) dissatisfaction with the results, outcomes, or subjective experience arising from the Services; (ii) change of mind after expiry of the seven (7) day review period referred to above; (iii) failure to attend, participate in, or utilise scheduled sessions or booked Services; (iv) delays, interruptions, or circumstances arising beyond the Company’s reasonable control, including force majeure events; (v) any circumstance where substantial Services have already been rendered prior to the refund request.

For the complete Refund and Cancellation Policy, see /refund-policy.

8. Intellectual Property Rights

All content published on or through the Website, including but not limited to text, graphics, logos, brand identifiers, service names, methodologies, coaching frameworks, imagery, audio-visual content, and any other proprietary material (collectively, “Intellectual Property”), is owned exclusively by Mind Soul Alignment or its licensors, and is protected under the applicable laws of India, including the Copyright Act, 1957, and the Trade Marks Act, 1999. No part of the Website’s content may be reproduced, duplicated, copied, sold, resold, distributed, transmitted, broadcast, displayed, modified, or otherwise exploited for any commercial or non-commercial purpose without the prior and express written consent of the Company. Unauthorised use of the Company’s Intellectual Property is strictly prohibited and may attract civil and criminal liability under applicable law.

9. Disclaimer of Warranties

The Website and all content thereon are provided on an “as is” and “as available” basis, without representations or warranties of any kind, whether express, implied, statutory, or otherwise. The Company expressly disclaims all warranties, including but not limited to: (i) warranties of merchantability, fitness for a particular purpose, or non-infringement; (ii) warranties as to the accuracy, completeness, timeliness, or reliability of any content on the Website; (iii) warranties that the Website will be uninterrupted, error-free, or free from viruses or other harmful components. The Company makes no warranty or representation that the use of the Website or the Services will produce any specific result, outcome, or therapeutic benefit. Users rely on the Website and its content entirely at their own discretion and risk.

10. Limitation of Liability

To the fullest extent permitted by applicable law, the Company’s total aggregate liability to any User arising out of or in connection with this Agreement, the Website, or the Services — whether based in contract, tort (including negligence), strict liability, or any other legal or equitable theory — shall not exceed the total amount actually paid by that User to the Company for the specific Service to which the claim relates, exclusive of all applicable taxes (including GST). In no event shall the Company be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, business interruption, or any other intangible loss, even if the Company has been advised of the possibility of such damages. This limitation of liability reflects a reasonable and proportionate allocation of risk between the parties and shall apply notwithstanding any failure of essential purpose of any limited remedy. The Company shall not be liable for any failure, delay, interruption, suspension, or inability to perform obligations arising from causes beyond its reasonable control, including but not limited to natural disasters, internet failures, technical disruptions, cyber incidents, governmental restrictions, labour disruptions, pandemics, or similar unforeseen events.

11. Professional and Therapeutic Services Disclaimer

The Company provides wellness coaching and therapeutic support services. While these services involve personal engagement on matters related to health, emotional wellbeing, and financial mindset, they do not constitute, and must not be construed as: (i) licensed medical treatment or clinical therapy; (ii) psychological counselling as defined under any applicable statute; (iii) legal advice; (iv) financial advisory services regulated under applicable law. The Company does not provide any assurance of outcome, guarantee of results, or warranty of any kind with respect to the Services. Individual results may vary based on a wide range of personal and contextual factors entirely beyond the Company’s control. Users are encouraged to seek appropriate licensed professional advice in parallel with the Company’s services where circumstances so warrant.

Users and Clients acknowledge and agree that they remain solely responsible for their personal decisions, health choices, treatment decisions, financial decisions, legal decisions, and other personal circumstances. Engagement with the Company’s Services does not replace the need for independent professional advice, diagnosis, treatment, counselling, or regulated advisory services wherever appropriate.

12. Modifications to This Agreement

The Company reserves the right, at its sole discretion, to amend, update, or replace any part of this Agreement at any time. Any such changes shall take effect immediately upon publication of the revised Agreement on the Website. The effective date of the current version is indicated at the top of this document. While the Company does not issue personalised email notifications of changes to this Agreement, Users are strongly encouraged to review this Agreement periodically. Continued access to or use of the Website following the posting of any changes constitutes acceptance of the revised Agreement. If you do not agree to the revised terms, you must discontinue use of the Website forthwith.

13. Data Retention

Personal data shall be retained only for as long as necessary to fulfil the purposes for which it was collected, including for the duration of the client relationship and for a reasonable period thereafter, not exceeding five (5) years, unless a longer retention period is required or permitted under applicable law or for legitimate legal purposes such as dispute resolution or regulatory compliance. The Company’s Privacy Policy forms an integral part of this Agreement. By accessing or using the Website, you expressly consent to the collection, use, storage, and processing of your personal data in accordance with the Privacy Policy. Your continued use of the Website constitutes your explicit consent to the data practices described in the Privacy Policy.

14. Dispute Resolution

14.1 Governing Law — This Agreement shall be governed by and construed in accordance with the laws of India, including but not limited to the Indian Contract Act, 1872, the Information Technology Act, 2000, and all applicable service laws and regulations. The rights and obligations of the parties shall be interpreted in accordance with Indian law.

14.2 Jurisdiction — Subject to applicable mandatory law, disputes arising out of or relating to this Agreement shall be subject to the courts having jurisdiction at Badlapur/Dombivli, Maharashtra, India. Nothing in this Agreement shall deprive a User of any non-waivable statutory rights or access to adjudicatory forums that may be available under applicable law.

14.3 Amicable Resolution — Prior to initiating any formal legal proceedings, the parties agree to make a good-faith effort to resolve any dispute through direct negotiation and amicable settlement. Either party may initiate such a process by providing written notice of the dispute to the other party. If the dispute is not resolved within thirty (30) days of such notice (or such other period as the parties may agree in writing), either party may proceed to pursue formal legal remedies.

14.4 International Use and Jurisdiction Limitation — The Website and Services are operated from India. Users accessing the Website from outside India do so at their own initiative and are responsible for compliance with their local laws to the extent applicable. The Company makes no representation that the Website or Services are appropriate or legally compliant in jurisdictions outside India.

15. Force Majeure

The Company shall not be liable for any failure or delay in the performance of its obligations or in the availability, accessibility, or functioning of the Website, where such failure or delay is attributable to acts of God or other uncontrollable events beyond the Company’s reasonable control, including but not limited to strikes, lockdowns, or similar disruptions. In such circumstances, the Company shall be entitled, at its sole discretion, to suspend, defer, modify, or discontinue the Website and/or the Services, in whole or in part, without incurring any liability. It is expressly clarified that any such interruption, delay, or non-performance shall not constitute a breach of this Agreement or a deficiency of service, and no refunds, cancellations, or compensation shall be due or payable by the Company on account of any such Force Majeure event.

16. Indemnification

The User agrees to indemnify, defend, and hold harmless the Company, its owners, affiliates, officers, employees, and representatives from and against any and all claims, demands, actions, proceedings, liabilities, losses, damages, costs, and expenses (including reasonable legal fees and expenses) arising out of or in connection with (i) the User’s access to or use of the Website, (ii) any breach or violation of this Agreement, (iii) any misuse of the Website or its content, or (iv) any infringement or alleged infringement of the rights of any third party. This obligation shall survive the termination or discontinuation of the User’s access to the Website.

17. Severability

If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, unlawful, void, or unenforceable for any reason, such provision shall be deemed severed from the remainder of this Agreement. The remaining provisions shall continue in full force and effect and shall be construed as if the invalid, unlawful, or unenforceable provision had never been included.

18. Waiver

No failure or delay on the part of the Company to exercise or enforce any right or provision of this Agreement shall constitute a waiver of such right or provision. A waiver by the Company of any breach of this Agreement by a User shall not be construed as a waiver of any subsequent breach or of any other provision of this Agreement.

19. Entire Agreement

This Agreement shall be read together with the Company’s Privacy and Cookie Policy, Refund and Cancellation Policy, Disclaimer Policy, and Legal Compliance Policy, all of which form an integral part of the contractual framework governing use of the Website and Services. To the extent of any conflict, the more specific policy governing the relevant subject matter shall prevail.

20. Contact Information

For any questions, clarifications, complaints, or notices in relation to this Agreement or the Website, please direct your correspondence to:

Entity: Mind Soul Alignment
Address: Flat No. 104, Shubhaarmbh Apartment, Behind Parasiya Hills, Belavli, Badlapur West – 421503, Maharashtra, India
Email: sandeep@mindsoulalignment.com
Website: https://mindsoulalignment.com/

The Company endeavours to respond to all correspondence within a reasonable time. For matters pertaining to this Agreement, please mark your correspondence “Attention: Legal / Terms of Service.”